The Operation Lead will interview and assess applicants to meet operational requirements, ensure the smooth transition of new employees, and conduct training for new employees. They must have leadership and organizational skills as they handle multiple people.

JOB REQUIREMENTS:

• Passion for online games 
• 1-2 yrs. experience as team leader in a BPO industry Aspiration to become a leader
• Ability to provide quality and efficient customer support to clients/players
• 2 years (or more) background/experience in IT Enabled Operations and/or Customer Support
• Microsoft Office and Google Suites proficiency
• Strong and positive personality 
• Degree in Information Technology or other related course is a plus